Privacy policy

The data controller is Mgr. Katarína Bieliková, psychotherapist in training ("I"). Contact for personal data matters: bielikova.terapie@gmail.com.

What data I process and why

• Contact details (name, e-mail, phone) — to arrange appointments and send you the information you need. The legal basis is the performance of our therapy agreement.
• Therapy records — brief working notes that help me keep continuity between sessions. These are health data, a special category under Article 9 GDPR; I process them on the basis of your explicit consent, which you can withdraw at any time. I keep the notes to a minimum and never pass them on.
• Billing details — to the extent required by accounting and tax law.
• Website — traffic is measured only with your consent (cookie bar); strictly necessary cookies do not require consent.

Confidentiality and supervision

Everything said in therapy is confidential. I consult my work in supervision, as the ethical code of the Czech Association for Psychotherapy requires; the supervisor is bound by the same confidentiality and your identity remains hidden. I break confidentiality only where the law requires it (for example the duty to report certain crimes, or an immediate threat to life).

Who I share data with

Service providers the practice cannot run without: the platform this website and booking run on, the e-mail and video-call provider, my accountant. All are bound by data processing agreements. I do not transfer data outside the European Union unless adequate protection is in place for the specific service.

How long I keep data

Therapy notes for at most 5 years after our work ends, then I destroy them — earlier at your request. Billing documents for the period required by law. Contact details for the duration of our work and a reasonable time afterwards, so that I can respond if you wish to return.

Your rights

• the right to access and correct your data,
• the right to erasure or restriction of processing,
• the right to withdraw consent to processing of therapy records,
• the right to object and the right to data portability,
• the right to lodge a complaint with the Czech Office for Personal Data Protection (www.uoou.gov.cz).

I respond to requests within one month. When you ask for a copy of records, I verify your identity.